Edge Telecoms (Pty) Ltd is a communications partner actively engaged in the communications industry, focussing primarily on the establishment, provision and installation of FTTx infrastructure. Edge Group structure consists of 3 established private sector companies namely: Edge Holdings, Edge Telecoms and Edge Smart Services.
Industry
Communications
Integrations
None
Timeframe
12 weeks
Live Date
September 2017

The Challenge

To change from paper-based execution, and create on-the-go flows to allow current technical field-based staff to mobilise efficiently and allow for quick data and evidence gathering.

The Solution

Management can keep track of jobs across multiple sites with time and GPS based evidence, reducing costs on jobs not executed correctly on the first visit and improving client satisfaction.

Benefits

Created process driven workflows that are executed universally amongst all subcontractors in the field allowing for a standard approach to evidence collecting and reporting.

Powering innovation with global partners worldwide

OutSystems Logo
The Centricity solution allowed for less time collecting details for quotes to be generated and increased reporting options for the business assisting with timekeeping and staff productivity.
Centricity helped Avis Fleet get maximum mileage from their current eco system through agile enterprise solutions which were shaped around their business vision and digital transformation objectives.
Centricity extended Datacentrix’s support processes to mobile and fully integrated these processes into their existing ITSM system using an ESB (Enterprise Service Bus).

Interested in the Centricity Platform?

Let us take you through a full demo of the product

Contact Us

Have a question about Centricity or want to arrange a free demonstration of the platform?