“It is refreshing to find a solution framework/platform that truly delivers on its promise. The speed of delivery, ease of configuration and flexibility of change of the Centricity Platform was to say the least, remarkable.”
MIKE RE
CIO, AvisFleet
Industry
Fleet Management
Integrations
5 systems
Timeframe
14 weeks
Live Date
August 2018

The Challenge

To rapidly create new digital and customer experiences, and introduce new business processes while leveraging existing investments and reducing the burden on internal staff.

The Solution

We created two business processes, namely “Self-Service Inspection” and “Update Odometer”, both of which fully integrated into Avis Fleet’s core systems using an ESB.

Benefits

With no training, users can proactively manage their own fleet of vehicles, allowing drivers to inspect any vehicle at any time, saving both the company and its customers time and money. Read the Avis Fleet blog for more info.

Powering innovation with global partners worldwide

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The Centricity solution allowed for less time collecting details for quotes to be generated and increased reporting options for the business assisting with timekeeping and staff productivity.
Centricity extended Datacentrix’s support processes to mobile and fully integrated these processes into their existing ITSM system using an ESB (Enterprise Service Bus).
Edge created process driven workflows that are executed universally amongst all subcontractors in the field allowing for a standard approach to evidence collecting and reporting

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